Notice of Suspension of Shipping and Customer Support Services During the Year-End and New Year Holidays
2025.12.16
Thank you for always using the official SAIL online store.
Please note that our shipping operations and customer support will be closed during the New Year holidays as follows:
Closure period: Saturday, December 27th - Sunday, January 4th
The last shipment of the year will be for orders placed by 9:00 AM on Friday, December 26th. Orders placed from 9:01 AM on Friday, December 26th to 9:00 AM on Monday, January 5th will be processed for sequential shipping starting on Monday, January 6th.
*During the New Year holiday period, delivery may take longer than usual depending on order volume and shipping conditions. We appreciate your understanding.
Inquiries received during the closure period will be answered sequentially starting from the business resumption date.
We apologize for any inconvenience this may cause and appreciate your understanding.