Act on Specified Commercial Transactions

Company Name
Tomoyo Ushiro
107-0062 Tokyo-to, Minato-ku, Minamiaoyama, 6-3-14, Santorope Minamiaoyama, 204
Retail Prices
Displayed by product
Necessary Fees Other than Commodity Price
Delivery, tax
Payment Methods and Transaction Periods
Payment can be made through the following methods: -Credit card: Transaction period differs by credit card company -Google Pay, Apple Pay, Shop Pay, Amazon Pay
Estimated Delivery Period
2-7 business days from the date orders are received. (Please note that deliveries may be delayed for orders made during summer holidays, the new year period, weekends, and public holidays.)
Delivery Method
Delivery performed by a logistics and distribution company.
Refunds, Defective Products, and Cancellations
We generally do not accept requests to cancel, exchange, or refund products once an order has been placed. If a product is found to be damaged or defective upon delivery, or is not the product ordered, please contact us at the email address below within four days of the delivery date to request a refund or exchange for the same or a different product upon returning the defective item. *Please return the damaged or defective product via post as pay on delivery. Please also note that we do not accept requests for exchanges or refunds in the following cases:
  • More than 4 days have passed since the product was delivered
  • The product has been opened or used (except when the defect was found upon opening the product)
  • The product was damaged or rendered defective in the customer's possession
  • The product's packaging (bag, outer box, shrink-wrapping, etc.) has been lost or damaged
  • Refunds/exchanges due to personal reasons